Account Consultant

position description

Job Title:On-site Account Consultant/Coordinator ORG

Department:ORG

Reporting to:Team Manager - ORG / Branch Manager - ORG / On-site Account Manager

Reports:None

Job Purpose

To achieve quarterly and annual target, through any of the following -

• Personally recruiting for vacancies
• Develop working relationships with your clients and be recognised as a trusted business partner holding a high level of influence with your clients.
• Provide a value-added service to your key accounts ensuring that you deliver a recruitment service that exceeds their expectations.
• Recognised as an expert in your field

Key Responsibilities:

Target attainment

• Responsible for achieving quarterly and annual targets, both individual and cumulative as a team.

Account Delivery

• Working mainly (but not exclusively) On-Site at client premises the role is to deliver the ORG / divisional service to one or more of its major clients.
• Ensuring client candidate supply number requirements, attendance and attrition levels are achieved in line with SLA / KPI and required deadlines.
• Searching for candidates in order to fulfil client requirements, this can include but not limited to advertising positions and managing response, searching job boards and attending PR events such as jobs fairs or networking events.
• Interviewing candidates both via the telephone or face to face using the relevant agreed process.
• Assessing candidates to ensure their suitability for the role using the relevant agreed process.
• Being a point of contact for the client (visually where possible) and helping complete required account operational tasks as directed.
• Completing other tasks as required in a timely manner including updating candidate database / management information, dealing with candidate queries, being on site for inductions etc.

• Working from the client premises as required ensuring all candidates are in attendance and are working as directed.
• Resolving all client and candidate queries / issues as necessary to ensure effective service delivery is achieved.
• Assisting and taking an active role in the management of worker performance.
• Ensuring that payroll is processed in a timely manner with any involvement required.
• Identifying additional sales leads where possible by speaking to candidates and escalating this information as required.

Experience and Skills:

Work Experience

Previous experience gained within a recruitment environment is essential, ideally in a high volume on-site delivery position.

Knowledge and Skills

Exceptional customer service and client management skills.

Strong sales and customer facing skills.

Excellent man management skills with a positive and persuasive attitude.

Strong verbal and written communication skills.

High level of numeracy / literacy.

Strong IT skills, use Microsoft suite of packages

Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.

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