Customer Service Advisors

position description

Omega Resource Group are currently recruiting for Customer Service Advisors to work in a busy customer service centre based near Gloucester. This will be on a long term basis with permanency viable for those that excel..

We are looking for confident people with good IT skills, and an outgoing personality, who are able to provide our customers with the very best customer service. Customer Service experience would be an advantage but we have a comprehensive ongoing training programme so not a necessity. Product knowledge not necessary as we will have fun teaching you!

Desirable Skills:

• Communication
• Customer Retention
• Customer Service
• Sales

As a Customer Service Advisor you will be responsible for delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, responding to sales enquiries and dealing with customer complaints.

You must be flexible in the hours you can work as the Contact Centre is open 7 days a week. Your hours will include some weekends and evenings.

Good rates of pay with a weekly bonus scheme.

Generous Staff discount.

Social Events.

Buzzing workplace.

You must be available to start on the 6th September to commence full training!

This could be the start of a career in an industry that is secure stimulating and fun!!

Omega Resource Group Ltd is acting as an Employment Business in relation to this vacancy.

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